Corporate Information

About the business

SARA is a Karnataka-based electronics and home appliance retailer operating a network of neighbourhood stores alongside this online storefront. We sell mobiles, televisions, large and small appliances and computing products from leading brands as an authorised dealer, and we deliver, install and service them with our own teams.

Registered details

• Entity: the legal name shown in the footer of this website.
• Registered office and correspondence address: as published on our Contact page.
• GSTIN and PAN: printed on every invoice we issue.
• Nature of business: retail and online trade in consumer electronics and home appliances.

Compliance

We invoice with GST, sell only brand-authorised stock through official channels, and honour the manufacturer warranty on every unit. Consumer complaints are handled under the Consumer Protection Act and the e-commerce rules made under it.

Grievance redressal

If a complaint is not resolved to your satisfaction by our support team, escalate it through the Contact page marking it for the Grievance Officer. We acknowledge escalations within 48 hours and aim to resolve them within one month, as required by the e-commerce rules.

Business and bulk enquiries

Corporate, institutional and bulk purchase requests are handled by a dedicated team. Use the Business Enquiries page so your request reaches them directly rather than the retail queue.